Head of Master 1 Programme Office F/H
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Contract type: Temporary contract - 18 months
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Work time: Full time
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Location Paris
The company
ESCP Business School is the world-renowned business school, founded in 1819, that trains the responsible leaders of tomorrow. Located in the heart of Paris, it offers innovative and multicultural teaching, supported by a network of six European campuses. Recognized for the excellence of its management programs, it fosters engagement, international awareness, and personalized support for talent throughout their studies.
Post description
The Master 1 Academic Administration Manager oversees the coordination and quality of academic and administrative operations within the Master 1 programme at ESCP Business School.
Academic administration and coordination
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Oversee and organise all activities related to Master 1 academic administration.
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Coordinate and manage course and examination scheduling.
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Keep ESCP campuses informed of relevant academic administration activities and ensure effective coordination across locations.
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Participate in end-of-year examination boards, academic committees, campus transfer committees and student representative meetings.
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Contribute to the organisation and successful delivery of key academic events, including orientation sessions, seminars, graduation ceremonies and SMAQ.
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Work closely with the Scientific Director on specific academic pathways, including the 24-month Apprenticeship Programme and the Business Track.
Academic processes
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Ensure compliance with academic regulations and School policies.
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Identify, propose and implement harmonised and efficient processes in close collaboration with other departments, campuses and support services, ensuring consistency in academic practices and optimised management of local and school-wide academic operations.
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Participate in course and pathway selection sessions in collaboration with the Digital Operations department.
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Maintain a thorough understanding of apprenticeship requirements to support the team in managing the administrative and academic specificities of the 24-month Apprenticeship Programme, ensuring the quality of related educational processes and continued compliance with QUALIOPI certification requirements.
Student journey and support
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Collaborate with various School departments, including Admissions, Academic Departments, Tuition Fees Administration, Student Affairs, the Health and Wellbeing team, and the Career Center, to provide comprehensive and coordinated support tailored to students' needs.
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Act as an additional point of contact for students when required, while the Master 1 Academic Administration team remains the primary point of contact.
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Monitor and manage individual cases involving students experiencing difficulties during their studies.
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Provide administrative approval for academic accommodations for students with disabilities.
Team management and development
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Support, engage and train team members by allocating responsibilities and ensuring the effective delivery of their duties.
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Foster team development by implementing appropriate tools and working methods.
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Ensure that established processes are clearly understood, consistently applied and effectively maintained.
Profile required
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Strong organisational and planning skills, with the ability to coordinate academic and administrative activities.
- Good understanding of academic administration processes, academic regulations and apprenticeship requirements.
- Good command of both spoken and written English and French.
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Ability to support and develop a team, allocate responsibilities and foster professional growth.
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Ability to collaborate effectively with multidisciplinary teams across multiple campuses.
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Strong interpersonal and listening skills, with the ability to provide appropriate support in sensitive individual situations.
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Attention to detail and a structured approach to administrative procedures and compliance.
Required languages
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English - Level advanced
Réf: d441035f-93bf-48c9-bc6a-060629e66747
FR