Store Director F/H

L'entreprise

For more than 40 years, Bonpoint has been the French brand of reference in childrenswear, with more than 120 stores spread across 30 countries. Bonpoint is the only fashion house for children to offer a unique, painstaking and precious approach to clothes-making that cultivates happiness in the delicate stitching of a dress, or hand embroidery to enchant the eyes. Bonpoint’s designs are produced using the expertise of its Paris workshop. EPI acquired Bonpoint in 2007.

Description du poste

WHO WE NEED

You are driven for success and lead your team towards ever-improving results. You plan ahead to meet any challenge head on with a logical strategy. You are experienced in managing priorities, continuously reviewing efficiency in everything you do, while focusing on your team’s growth. You have strong self-leadership, organizational and social skills, as well as tactical thinking and a creative mind. You can communicate with an international clientele in a multilingual setting. Professional English and French language skills are a must.

JOB DESCRIPTION
Key Accountabilities:

Sales and Profitability

• Ensure the achievement of business goals and strategic projects, monitoring monthly spend vs budgets, taking action where necessary
• Full evaluation of KPIs to drive efficiency & profitability, taking action where necessary
• Establish and implement Action Plans to develop sales for each product category and achieve sell-through targets

Customer Management

• Establish and implement Action Plans to develop sales for each client segment
• Understand and develop a network of clients.

• Ensure the implementation and development of CRM initiatives to develop a clientele network for the store

• Propose actions to HQ to improve aspects of client relationship management
• Experience of Outlet retail is advantageous

People Management

• Manage store staff with the support of centralised HR (Recruitment, Coaching, Training)
• Review development of team members, performance managing where necessary
• Instil an atmosphere of motivation, sense of belonging and wider business involvement

Store Image Management

• Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
• Report to HQ, and manage, with local national management support, any small maintenance projects within your store
• An eye for detail and fresh vision is required to maintain perfect standards daily

Store Operation Management

• Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
• Ensure deadlines are consistently met and information is communicated to Local management and HQ in France
• Full responsibility for stock management- including buying, achieving sell-through targets, and maintaining accurate inventory levels

Profil recherché

• 5 years of experience in the retail and luxury sector and/or in the sale of luxury products.
• Fluent in English, Italian and good comprehension of French
• Strong business sense and industry expertise
• Ability to lead a team
• Good interpersonal skills
• Excellent presentation
• Dynamics and teamwork
• Ability to adapt to an international and demanding costumers

Réf: f245af84-dbb5-4e28-900e-08d90b05cc40