Wholesale Operations Specialist F/H

Description de l'entreprise

CWF – Who are we?

For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brands: Billieblush & Catimini.

From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age.

Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant.

Job Description

We are seeking a highly detail-oriented and solutions-driven Wholesale Operations Specialist to support and optimize our wholesale operations across the Americas.

This role acts as the operational pillar of the subsidiary, ensuring a seamless flow between supply chain, warehouse operations, financial processes, and retail partner requirements. You will play a key role in maintaining data integrity, supporting revenue accuracy, and improving operational efficiency across the entire order-to-billing cycle.

This position is ideal for a candidate who thrives in a fast-paced, highly operational environment, with strong expertise in EDI, retail compliance, and cross-functional coordination.

Key Responsibilities

1. Supply Chain & Logistics Coordination

• Track and monitor international inbound shipments in coordination with European headquarters
• Provide full visibility on delivery timelines, warehouse arrivals, and potential delays
• Oversee inventory control by auditing Purchase Orders (POs) against physical receipts
• Manage Purchase Transfers (PTs) and coordinate high-volume inbound flows with 3PL partners

2. Financial Operations & Revenue Protection

• Manage the full invoicing and credit memo lifecycle using QuickBooks Desktop
• Coordinate with Finance teams to validate customer credit lines and shipment approvals
• Monitor key account portals (e.g. Amazon, Saks) to track, dispute, and resolve chargebacks
• Analyze root causes of deductions and implement corrective actions to minimize revenue leakage

3. Commercial Operations & Sales Support

• Maintain and update digital product catalogs across retail platforms (GSX, Intertrade, etc.)
• Support sales teams by preparing accurate product data, imagery, and order-specific documentation
• Ensure smooth communication and execution with retail partners to support sell-in activities

4. Systems, EDI & Data Integrity

• Oversee EDI workflows to ensure accurate and compliant data exchange with major US retailers
• Manage and monitor WMS data flows to guarantee alignment between warehouse, orders, and invoicing
• Act as a key point of control for data accuracy across systems, ensuring consistency and reliability

Profile

5+ years of experience in commercial operations, supply chain coordination (fashion or retail environment preferred).

Strong expertise in EDI systems and workflows (experience with platforms such as EZCOM is a plus).

High proficiency in QuickBooks Desktop and Warehouse Management Systems (WMS)

Solid understanding of US retail requirements, including Big Box and luxury department stores.

Strong analytical mindset with excellent attention to detail and problem-solving skills

Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

Excellent communication skills and a proactive, solution-oriented approach.

Knowledge of French would be a plus.

What We Offer

• Competitive base salary + performance-based bonus
• Full health benefits package (medical, dental, vision)
• Opportunity to work with globally recognized fashion brands
• A dynamic, international, and collaborative work environment

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person, with the option to work from home one day a week

Réf: 6b7e257f-a892-4e5a-b7d0-a9dbdde01ceb