Product Technologist [Grocery FMCG] F/M

The company

Who are we?

Since our inception in 2015, Norac Foods UK (NFUK) has emerged as a major player in the UK food market. Our success is driven by the dedicated efforts of our team, the support of our parent company Norac Foods Group in France, and our sister manufacturing companies. Our organic growth has positioned us as a key partner in the baked continental morning goods sector, offering products that also make perfect snacks.

Post description

• Technical Account Operations: Be responsible of the day-to-day operations of UK retailer account(s). Coordinate and execute tasks required to enable successful product launches. Keep up to date on any upcoming changes, summaries and communicate to relevant stakeholders.
• Communication & Relationships: Build and maintain effective working relationships with internal and external stakeholders, including customer and manufacturing sites.
• Food Labelling & Safety Compliance: Understanding and working knowledge of food labelling with UK retailers’ specifications and artworks. Ensure approvals, labelling and quality aspects are completed in compliance with relevant standards, regulations and in timely manner.
• Complaint Management: Monitor, log and report complaints, CPMUs, online reviews and emerging trends. Coordinate investigations and follow ups with stakeholders.
• Project Management: Assist or conduct assigned quality projects, research and submissions. Where relevant involve other team members or external bodies. Carry out reasonable tasks as directed by the Line Manager to achieve quality objectives.
• Quality Admin & Process Improvement: Prepare and maintain records and documentation. Suggest improvements and aid in the implementation of processes or procedures.
• Audits & Technical Visits: Support site audits when needed either in person or remotely. Assist in onboarding of new suppliers, sites and warehouses.

Profile required

• Able to demonstrate food manufacturing experience within relevant quality roles across retail, FMCG.
• Working knowledge with UK OL retailers covering, food labelling and specification, artwork coordination and approval, food safety is essential.
• Passionate and organised with good prioritisation skills
• Fine attention to details and accuracy
• Fluent communicator in written and spoken English with a professional manner is essential
• Ability to work independently and as part of a team
• Fluency in French and Driving Licence are plus, but not essential.

Avantages

• • A contemporary approach to promoting work-life balance; our absences package includes 25 days leave plus all England & Wales bank holidays, an extra day off for your birthday; seasonal half-days to stretch your leave further; paid time off for charity work and 2-weeks of additional remote working days to use when you need to. • Access to private healthcare including dental, hearing & eyecare, employers pension, free life insurance and more following probation. • A discretionary annual bonus of up to 10% base salary for meeting targets.

Réf: 13bbdce1-3fdb-45d8-82a9-5d453f201509