Deputy Quality Lead F/M

Company

Alcatel Submarine Networks stands as an industry leader with over 850,000 km of optical submarine systems globally – that’s nearly 21 times the Earth’s circumference.

We cater to a wide range of needs: from traditional telecom applications and webscale service provider infrastructures to offshore oil and gas projects.

Post description

PRIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB:

· Quality Assurance representative for all issues Operational issues in ASN GH production areas.

· Lead root cause analysis investigation plus implement corrective actions for reported n/c events.

· Provide guidance/support to Manufacturing teams and Quality staff on all aspects relating to quality.

· Identify process improvement opportunities & lead/facilitate solutions to problems identified.

MAIN ACCOUNTABILITIES:

Process

· Lead Root Cause Analysis (RCA) investigations using 8D methodology, Fishbone/Ishikawa/5Ys, etc.

· Lead FMEA reviews for existing Product Lines.. identify & mitigate against potential risks to business.

· Perform detailed analysis of manufacturing non-conformance data with a view to identifying trends & fixes.

· Provide innovative solutions and suggestions to drive improvements within Manufacturing areas.

· Provide guidance/support to Manufacturing teams and quality staff on all aspects relating to quality.

· Facilitate business internal & external audit programme.. help Audit finding Owners resolve reported issues

· Drive Right First-Time quality culture within site Production Areas.

· Manage & develop team of Quality Assurance Engineers & Quality Support Technicians within team.

· Report status of open improvement actions arising from non-conformance data analyses.

· Drive open quality related issues to closure.. escalate when behind scheduled or stopped.

Team Work

· Work with Production, Engineering and other Teams on all aspects Quality Assurance & Management.

· Communicate effectively with departmental staff & internal customers.

· Build and maintain good working relationships with department colleagues, staff and support depts.

· Support production on all quality issues to ensure timely resolution of reported non-conformities.

Planning and Reporting

· Attend relevant meetings, ensuring you have relevant information.

· Capture data for the businesses Key Performance Indicators as defined.

Training

· Deliver internal training as defined by the quality organization.

· Ensure personal Competency Records are up to date.

QHSE

· Respond to product quality issues in a timely manner.

· Support and participate in improvement initiatives, quality projects and programs: continuous improvement events within the business management system, Lean/site improvements, organizational culture change programmes, Jidoka etc.

· Ensure company H&S policy is applied & ensure staff behave in a safe manner.

· Ensure health safety checks are carried out on time and equipment is labelled where required.

· Ensure ESD Protocols are followed.

· Report all Accidents & Near Misses in a timely manner to HSE Department.

Administrative

· Deal with personnel issues (holidays, sickness, timekeeping, grievances).

· Use of all system tools necessary for the job.

Wanted profil

EDUCATION, KNOWLEDGE AND EXPERIENCE REQUIRED FOR THE JOB:

Degree in Engineering or relevant subject.

Previous experience in a similar role for min. 10yrs facilitating multi-disciplinary teams in process improvement.

Lean 6-Sigma Black Belt

ISO9001 Lead Auditor

Demonstrable experience in team management.

Réf: e9c70450-9827-47b3-a3a9-e6b1858c7d38