Project Quality Manager W/M

The Project Quality Manager is required to take ownership of their project responsibilities and complete them through effective communication and a basic grasp of technical and commercial issues associated with their project. They will work with Subject Matter Experts and lead the Quality communications with Customers and key stakeholders. 

PQM should demonstrate strong leadership in seeking solutions to quality questions and problems and seek consensus in appropriate actions and responses with Customers.

PRIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB:

Manages all internal and external (i.e. customer facing) Quality Management aspects of a contract/project. Primarily this involves ensuring implementation, maintenance, and improvement of the ASN Quality Management System throughout the Tender, Project implementation and After Sales support. Specific Project Quality Managers will be assigned for each Tender and Project.

INTERLOCUTORS and CLIENTS:

(Internal and external).

Internal interfaces:

Global Project Managers (GPM) and their teams

Project Management Office

Industrial Operations (factories)

Purchasing with a focus on Supplier Quality Managers

External interfaces:  ASN Customers

Customer project teams

Inspection Authorities

Subcontractors/Suppliers

• 1. Generates all quality documentation in support of the bids. Reviews the bid documentation and details areas of compliance/non-compliance and key risk areas
• 2. Ensures quality support for internal and customer bid meetings.
• 3. Ensures the project Quality requirements are implemented throughout the project for all ASN activities as well as those of our key sub-contractors.
• 4. Generates and maintains project quality documentation such as the Project Quality Plan and Inspection and Test Plans.
• 5. Manages the Acceptance status of all ASN Product and Services. Presents all product acceptance data and tracks approval management of deficiencies.
• 6. Manages customer interface during customer audits and factory/site acceptance process as well as the resolution of any related quality issues.
• 7. Supports the project risk management process by ensuring the implementation of any necessary follow up actions.
• 8. Manages, together with the GPM, the project lessons learnt reviews.
• 9. Ensures all issues found during the project implementation and after sales support are reported and the follow up actions managed. This includes leading investigations were required and agreeing any final customer reports.
• 10. Provides the prime interface between the project team and the other Quality functions.
• 11. Implements measurements in the project processes and monitors & improves Customer Satisfaction.

Education, Knowledge and Experience required for the job