Finance Order-to-Cash and Sales Administration Coordinator F/H
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Contract type: Permanent contract
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Work time: Full time
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Location Paris
The company
ESCP Business School is the world-renowned business school, founded in 1819, that trains the responsible leaders of tomorrow. Located in the heart of Paris, it offers innovative and multicultural teaching, supported by a network of six European campuses. Recognized for the excellence of its management programs, it fosters engagement, international awareness, and personalized support for talent throughout their studies.
Post description
Within the Finance Department, reporting to the Head of Student Financial Services & Sales Administration, you will be the operational lead for the Initial Education (Acad) Order-to-Cash cycle across all ESCP campuses. You will also coordinate the work of the dedicated Sales Administration team.
From lead follow-up and contracting through to payment, you will ensure data reliability, billing quality and an exemplary financial experience for more than 11,000 students. You will also act as a business partner to campus management and Programme teams, monitoring and supporting sales growth.
Why join us
- A key, visible role at the intersection of Finance, Programmes, Admissions and Information Systems
- A strong opportunity to apply your data and automation skills (advanced Excel, VBA, Python, AI agents, etc.)
- A department undergoing significant transformation, where you will lead improvement projects that serve students
- An international, demanding and supportive environment serving a brand of excellence
Your responsibilities
1- Billing and financial monitoring
- Prepare and review pre-billing and billing for all programmes and campuses
- Ensure data quality at every stage, from contract to payment
- Monitor customer accounts and perform consistency checks with accounting (GIE)
- Analyse and resolve discrepancies involving invoices, payments, due dates, allocations and balances
- Support collections activities, including receivables, disputes and special situations
2- Coordination of the Initial Education Sales Administration team
- Coordinate the Sales Administration team’s activities (contracting and collections)
- Act as the interface with Programmes, Admissions, Accounting and the GIE
- Manage priorities and deadlines in line with the academic calendar
- Ensure consistent service quality, with responses to students within 48 hours
- Serve as the first escalation point for complex situations involving students, families and Programmes
3- Continuous improvement and automation
- Identify pain points, error risks and improvement opportunities
- Simplify, standardise and automate processes
- Lead local projects, from requirements gathering and specifications through testing and deployment
- Update procedures and operating instructions in collaboration with IT, Data and Finance business project management
4- Reporting and business partnering
- Report on admissions to campus management
- Monitor revenue (actuals, budget and forecasts) with Management Control
- Analyse results and recommend corrective actions to business departments
- Design dashboards covering activity, performance and the student experience
Profile required
What we are looking for
You have a higher education qualification in finance and management (a Master’s degree preferred, or equivalent experience) and 4 to 8 years of experience in Order-to-Cash or auditing (Big Four), giving you full autonomy in these areas.
- Exceptional rigour in data verification and control
- Strong data analysis skills (advanced Excel, VBA, Python, Power BI and agent development) to structure and audit the quality of data and interactions, from the first customer contact through to payment
- In-depth mastery of Order-to-Cash
- Good understanding of revenue recognition, billing and collections
- Excellent written and spoken communication skills in French and English
What will set you apart
- Your ability to automate what can be automated and make data reliable
- A business partner mindset, with the ability to support management teams in their development
- A strong team spirit, commitment and dynamism
- A strong results- and solution-oriented approach
- A strong focus on service and customer experience
Join a team transforming Finance to enhance the student experience.
Required languages
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English - Level Bilingual
Réf: 65e43cd6-fbe3-45a9-9941-c7163407e708
FR