vérif date - Chargé(e) de Support F/H

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Update on 18/07/2024

  • Subsidiary :  KOOKIE - Bayonne

  • Contract type:  Permanent contract

  • Work time:  Full time

  • Location Bayonne

L'entreprise

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Description du poste

Nous recrutons un(e) Chargé(e) de Support pour intégrer notre équipe Relation Client. 

Vos missions:

  • Résolutions de tickets d'incidents niveau 1 et 2
  • Dépannage à distance de parcs, d'équipements informatiques ou bureautiques (matériels, logiciels, réseaux, ...)
  • Maintien et dépannage de l'administration système courant (OS, sécurité, messagerie, sauvegarde, applicatifs métiers, réseau, ...)
  • Planification des installations, des configurations et des déploiements
  • Configuration de poste de travail aux besoins de l'utilisateur
  • Gestion des demandes des utilisateurs (concernant les accès, les logiciels et matériels)
  • Assurer les services d'assistance/support aux utilisateurs

Profil recherché

Vous êtes :

Dynamique
Rigoureux(se)
Organisé(e)

Leadership

Polyvalent

 

Conditions de travail :

Nombre d'heures par semaine
Jours de repos
Poste logé/non logé
Description de l'équipe
Formation proposée
Travail de nuit ou non

Réf: 320e9ffd-3430-46a1-b75f-407db60280a5

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vérif date - Chargé(e) de Support F/H

KOOKIE - Bayonne
Permanent contract
Full time
Bayonne

As part of your application on the career site of KOOKIE, the information you provide is processed for the review of your profile, on the basis of pre-contractual measures and the legitimate interest of the company in building a CV database.

Some data may be automatically analysed (parsing and pre-screening) via an Artificial Intelligence system. No decision is made solely by AI, as every application is reviewed by a recruiter.

Regarding the use of AI:

- Your data is not retained by our AI solution.

- It is not used to train an AI model.

- Processing is carried out exclusively on servers located within the European Union.

- No transfer outside the EU is carried out.

Regarding your data:

Unless otherwise requested, your data is retained for a maximum of 2 years.

In accordance with our internal security policies (PSSI) and current best practices, robust technical and organisational measures are implemented to protect the access and integrity of your information: secure access, rights management, encryption, security protocols, access monitoring, employee awareness, etc.

Regarding your rights:

In accordance with the GDPR, you have the right to access, rectify, object to and delete your data. You may exercise these rights by contacting dpo@septeo.com.

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