Booking agent for Group guided tours in Japan F/H

Japan Experience

Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan. Our mission is to become the leading brand for all those who love Japan and want to travel there.

We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/

Japan Experience also acquired FTC, which organizes group tours in Japan, in March 2025, and launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/), in 2022.

Job description

Within our FTC subsidiary, dedicated to group guided tours in Japan, we are looking for a booking agent, with the following responsibilities:

As a booking agent, your tasks will be as follows:

• Respond to B2B customer requests, ensuring their follow-up and satisfaction

• Determine the best tour offer (qualitative and original) in line with “group” circuit requests

• Seek out B2B business opportunities

• Formulate proposals, arguing to complete the sale by offering the best customer experience

• Maintain close contact with the operational team to ensure complete follow-up of your booking files

These assignments are subject to change according to the company's needs and are carried out under the responsibility of the Groups Sales Manager.

Who you are?

• You are a resident of Japan with a valid work permit

• Have a good command of Japanese (fluent level)

• Have a good command of professional English

• Have a very good knowledge of the regions of Japan

• Have a good knowledge of the professional network of group tourism in Japan (accommodation, transport, activities)

• Be proactive

• Have a good command of IT tools

For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:

• fixed part of 275 000 - 350 000 yens (depending on experience)

• variable part linked to the achievement of your OKR (Objective Key Results)

You'll be reimbursed for transportation costs (up to ¥15,000/month), a meal allowance of ¥750 per day and a health insurance plan.

We offer a permanent contract, with a 3-month trial period, renewable for 2 months.

You will work 5 days a week for 40 hours from Monday to Friday. Home office is authorized up to 2 days a week, once the training period is over.

You will be based at the company's offices in Tokyo.

Réf: 3a771172-5e7a-4e64-9083-5efebc2099b0