Office Manager DACH F/M

Reporting to the Sales Manager, the Office Manager plays a pivotal strategic role in our DACH operations. You will lead the local office team, drive commercial execution, oversee financial follow-up (including receivables), and ensure that all administrative, legal, and HR processes run smoothly and compliantly.

This is a high-impact position at the crossroads of sales performance, operational excellence, and business development. We are looking for a highly organized, accountable professional who thrives in a dynamic environment and can balance commercial priorities with operational rigor.

Key Responsibilities

Team Leadership & Coordination

• Manage and develop the local sales administration team
• Align priorities, clarify roles, and monitor performance
• Conduct performance reviews and implement action plans
• Recruit, onboard, train, and mentor team members
• Foster a collaborative culture aligned with company values
• Act as a key interface between local teams, management, and global departments

Commercial Execution & Business Development

• Ensure all customer requests and leads are handled promptly and professionally
• Support quotation preparation and oversee follow-up with clients and prospects
• Monitor order entry accuracy and timeliness
• Coordinate with Purchasing & Logistics to ensure seamless delivery execution
• Develop accounts through participation in tenders, framework agreements, and trade partnerships
• Contribute actively to revenue growth and customer satisfaction

Financial & Compliance Oversight

• Coordinate receivables follow-up and payment tracking
• Ensure financial data and accounting documents are accurately entered into ERP systems
• Liaise with external accounting partners for tax and statutory reporting
• Monitor compliance with German legal, financial, and HR regulations
• Anticipate regulatory changes impacting operations (GDPR, contracts, tenders, etc.)

Office & Administrative Management

• Ensure smooth office operations across legal, HR, and administrative matters
• Manage supplier relationships and negotiate service contracts
• Oversee office equipment, safety compliance, and mandatory training organization
• Maintain employee records, working time tracking, and absence reporting
• Coordinate with external HR providers for contracts, payroll inputs, and declarations
• Work closely with the HR Director to keep HR systems up to date and address workplace topics

The Office Manager may also contribute to cross-functional projects depending on business needs. The position is office based in Offenbach am Main with possibility to home office.