Sales Assistant - Life Sciences - DACH W/M

The company

Tebubio facilitates Life Sciences Research every day, contributing to advance Science for a brighter future. Through our local offices located across Europe, we support Life Sciences and Biotechnology Researchers with a unique, holistic range of solutions to advance their projects faster :

• We enable researchers to be at the forefront in their Research with access to cutting-edge biological solutions sourced from reputed global Life Sciences suppliers. 
• We accelerate their Research thanks to our Contract Research Services’ strong expertise in mRNA production & delivery, cell line engineering & protein production, cellular studies and biomarkers analysis when they lack time, routine practice or expertise.
• We streamline their ordering process thanks to our e-procurement solutions, enable them to benefit from our many years of supply chain experience in handling biological solutions, save significant time andavoid administrative complexity as they can rely on the permits and certifications we hold.

Post description

Reporting to the Office Manager, you will contribute to the proper functioning of the local office. You fulfill all tasks required to ensure the execution of the sales plans as well as an optimum customer experience for the local contacts and, when appropriate, for all group contacts.

The Sales Assistant's role :

Answers to incoming requests with an optimal customer experience

•  Answers all incoming requests by using the CRM
•  Issues quotes accurately and timely using the ERP
•  Enters accurately and timely the orders in the ERP
• Keeps updated customers records in the CRM : relevant information, interactions and documents
• Ensures, whenever possible, an optimal customer experience through smooth coordination with the team members and other departments

Supports in running the office

• Helps the Office Manager in duties related to office administration
• Follows-up on payments and enters customer payments and general accounting documents in the ERP and requested databases
• Identifies needs for improvement or assistance and reports those to the CM/OM
• In some cases, the sales assistant can help the CM/OM with duties related to trade agreements and can be involved in other duties depending on the projects and needs.

This position is located at the Offenbach office, near Francfort. Home office is possible in compliance with our teleworking charter.

Profile required

To succeed in this position, you must have :

• 2 years studies after secondary school or similar experience.
• Fluency in German and English.
• Soft skills : autonomy, customer-oriented, communication skills, ability to multi-task, proactivity, organizational skills, sense of teamwork.

You have read the job offer until here and you find an adequation with your skills and ambition ? Please apply ! 

A team member from Tebubio will read carefully your CV and answer you for the next steps.

 Advantages of working for Tebubio 

• Work in a people-centered organization of around 100 employees, offering opportunities to interact with European colleagues and global customers.
• The chance to feel useful by supporting scientists in the domains of biotechnology, pharma, and academic research.
• Evolve in a dynamic environment with teamwork and support ; a training program will be prepared for your growth from day one.

As an equal opportunity employer, we value diversity and welcome applicants from all backgrounds.

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