Quality Assurance Engineer F/M

Company

Alcatel Submarine Networks stands as an industry leader with over 850,000 km of optical submarine systems globally – that’s nearly 21 times the Earth’s circumference.

We cater to a wide range of needs: from traditional telecom applications and webscale service provider infrastructures to offshore oil and gas projects.

Post description

JOB INFORMATION:

Job Title Quality Assurance Engineer (QMS) Job Code (Level & Grade) QHSE011

Job Family Industrial Operations Subfamily Quality

 

PRIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB:

· Quality Assurance Engineer responsible for maintaining ASN Greenwich management system.

· Lead the management & resolution of site audit findings.

· Facilitate risks and opportunities analyses across all business management activities including mitigation plan.

· Develop procedures & define processes with input from stakeholders.

 

MAIN ACCOUNTABILITIES:

Process

· Identify gaps in business processes and implement changes necessary to comply with internal, customer or ISO9001 certification requirements.

· Identify process improvement opportunities across key business activities & implement changes accordingly.

· Develop procedures & define processes with input from stakeholders.

· Facilitate site internal audit activities (products & processes) & support Process Owners to resolve reported findings.

· Lead co-ordinator of yearly Management Review working with Process Owners to compile business performance data in line with ISO9001 requirements. Report Output Actions & drive to completion.

· Lead Root Cause Analysis (RCA) investigations into non-conformance events using 8D methodology, Fishbone/Ishikawa/5Ys.

· Lead QMS Document Control activities ensuring compliance to ASN Quality Policy & ISO9001 requirements including producing related reports/dashboards.

· Promote & drive Quality and Right First-Time culture within all areas of business.

· Advise teams with respect to site Quality Management System process & compliance requirements.

· Define Process Effectiveness Assessment methods for all business activities with respective Process Owners.

· Report status of business’ Quality Objectives vs plan & identify recovery plan where appropriate.

· Monitor and escalate, where necessary, internal product quality issues where actions needed to address non-conformances either not agreed, behind scheduled or stopped.

 

Team Work

· Work with Functional/Process Owners with respect to all aspects of business management activities.

· Communicate effectively with internal & external customers, stakeholders & interested parties.

· Build and maintain good working relationships with department colleagues, staff and support depts.

· Support Process Owners & Stakeholders on all quality issues to ensure effective resolution.

 

Planning and Reporting

· Attend relevant meetings, ensuring you have relevant information.

· Capture data for the businesses Key Performance Indicators as defined.

 

Training

· Ensure personal Competency Records are up to date.

 

QHSE

· Enforce & adhere to local clean area rules (ESD, Washing hands etc). Deal with non-compliance.

· Support and participate in improvement initiatives, quality projects and programs: continuous improvement events within the business management system, Lean / site improvements, organisations culture change programme, Jidoka etc.

· Ensure ESD Protocols are followed.

· Report any Accidents & Near Misses in a timely manner to HSE Department.

 

Administrative

· Handle personal issues (holidays, sickness, Timekeeping, grievances) with direct line Manager.

· Use of all system tools necessary for the job.

Wanted profil

EDUCATION, KNOWLEDGE AND EXPERIENCE REQUIRED FOR THE JOB:

• Degree in Engineering, Quality or related field.
• Previous significant experience in a similar facilitating multi-disciplinary teams in process improvement activities.
• Lean 6-Sigma
• ISO9001 Lead Auditor
• Proven experience with Root Cause Analysis tools including CAPA Management.
• Strong analytical skills
• Good level of Microsoft Tool (Excel, Power point etc)
• Good Project Management Skills and autonomy
• Good interpersonal and communication skills
• Good organisational skills

Réf: eef30ce1-4540-49a3-b589-2246a11b7569