Quality Engineer - Transformation F/M

PRIMARY PURPOSE AND OVERALL OBJECTIVE OF THE JOB:

• Quality representative for Operational issues in production areas.
• Lead the investigation of root cause analysis activities and implementation of corrective actions.
• Quality lead for next generation global Enterprise Resource Planning (ERP) tool across all the sites; large project team representing all Functions/Departments of business assembled.
• Support business internal & external audit programme, assist with resolution of Audit findings.
• Identify process improvement opportunities & lead/facilitate solutions to problems identified.

Process

• Identify gaps in business processes and implement changes necessary to comply with internal, customer or certification requirements.

·       Identify internal process improvements & implement necessary changes.

·         Quality BPO representative/lead required to work within Project team to define quality requirements (functionality) needed from next gen ERP tool including considerations for:-

Management of non-conforming material, visibility of any special requirements or operations, visibility of qualifications required to perform tasks, visibility of personnel who performed tasks, application of Concessions & Permits, access to technical specifications, instructions & drawings, ability to see & x-reference history of work orders, parts nos., ability to generate reports, ability to make suggestions (AI).

·       Lead Root Cause Analysis (RCA) investigations using 8D methodology, Fishbone/Ishikawa/5Ys.

·       Lead FMEA exercises in order to identify & mitigate against potential risks to business.

·       Perform detailed analysis of manufacturing non-conformance data with a view to identifying trends.

·       Provide innovative solutions and suggestions to drive improvements within Manufacturing areas.

·       Provide guidance/support to Manufacturing teams and quality staff on all aspects relating to quality.

·       Support and conduct internal audits – as required – product and process.

·       Monitor and escalate, where necessary, internal product quality issues where actions needed to address non-conformances either not agreed, behind scheduled or stopped.

Team Work

·       Work with the Engineering and other departments on all aspects Quality Assurance & Control.

·       Communicate effectively with departmental staff & internal customers.

·       Build and Maintain good working relationships with department colleagues, staff and support departments.

·       Drive a Quality and Right First-Time culture within the functional area.

·       Support production on all quality issues to ensure a timely disposition.

Planning and Reporting

·       Attend relevant meetings, ensuring you have relevant information.

·       Capture data for the businesses Key Performance Indicators as defined.

Training

·       Deliver internal training as defined by quality organization.

·       Ensure personal Competency Records are up to date.

QHSE

·       Enforce & Adhere to local clean area rules (ESD, Washing hands etc). Deal with non-compliance.

·       Respond to product quality issues in a timely manner.

·       Support and participate in improvement initiatives, quality projects and programs: continuous improvement events within the business management system, Lean / site improvements, organisations culture change programme, Jidoka etc.

·       Ensure company H&S policy is applied & ensure staff behave in a safe manner.

·       Ensure health safety checks are carried out on time and equipment is labelled where required.

·       Ensure ESD Protocols are followed.

·       Report all Accidents & Near Misses in a timely manner to HSE Department.

Administrative

·       Use of all system tools necessary for the job.

Education, Knowledge and Experience required for the job