Admissions Executive (Bachelor in Management) F/M

The company

ESCP Business School was founded in 1819. The School has chosen to teach responsible leadership, open to the world and based on European multiculturalism. Six campuses in Berlin, London, Madrid, Paris, Turin and Warsaw are the stepping stones that allow students to experience this European approach to management. In 2023, ESCP was ranked 3rd in the FT European Business Schools rankings.
Several generations of entrepreneurs and managers were trained in the firm belief that the business world may feed society in a positive way. Each year, ESCP welcomes 9000+ students and 5000 managers from 130 different nationalities. We offer a full range of full-time degree programmes from our generalist BSc in Management, Master in Management (FT-ranked 5th worldwide), and MBA in International Management (FT-ranked 27th worldwide) to a portfolio of over 20 specialist Master-level programmes, including our MSc in Finance (FT-ranked 1st worldwide), and to PhD. We also deliver executive education programmes including the Executive MBA (FT-ranked 5th worldwide), specialist Master-level executive degree programmes, and Executive PhD. All of the programmes include a multi-campus experience. ESCP contributes to the learning and development of executives and managers
at some of the world’s leading companies through the development and provision of customised courses.

Post description

The successful post-holder will be responsible for the admissions and enrolment of our full-time, undergraduate degree programme, Bachelor in Management (BSc). Primary responsibilities include ensuring that the agreed admissions strategy is implemented effectively and efficiently against strategic objectives and ambitious targets. 

An independent self-starter, the Admissions Executive will exhibit a high degree of professionalism when representing ESCP Business School, as well as high accuracy and strong attention to detail when handling student applications, student records, sensitive data, and analytics. This role requires a strong, demonstrable ability to coordinate multiple priorities, deliverables, and timelines, as well as frequent communication with staff, faculty, and stakeholders across all campuses and levels.

The post-holder will work closely with colleagues in Marketing and Recruitment in the Bachelor in Management (BSc) team as well as counterparts across different campuses and business units. Building positive relationships and collaborating with team members are crucial. The Admissions Executive will actively participate at the European level with the Global Marketing and Recruitment team to ensure successful delivery of the School’s objectives. This is a varied and demanding role that requires a good understanding of business and management education, excellent interpersonal and diplomacy skills, as well as knowledge of global education systems and higher education markets (ex. UK, US, France). 

Role Details:

Permanent

35 hours per week

Benefits include:

30 days annual leave, plus bank holidays

Hybrid working available (3 days on-site, 2 days from home)

Company pension scheme with exceptional employer contributions 

Duties and Responsibilities Include:

Admissions and Applications Processing

• Maintain efficient processing of admissions materials (including applications and supporting documents) submitted as part of the applications process in a timely and professional manner

• Screen applications, grade profiles and sort applications in accordance with the prescribed entry guidelines for the programme

• Correspond with applicants by phone, email, video call or any other means regarding missing materials, admissions status, answering enquiries, and confirming interviews/enrolment

• Process received applications when they are officially submitted via the online application system and other university applications platforms (ex. UCAS, The Common App)

• Create and maintain accurate records of student profiles, admissions scores, supporting documents, admissions statuses, and outcomes on the School’s online application system and across shared spreadsheets
  Maintain continuous follow-up with applicants from the completed application to the matriculation stage (enrolment)

• Support successful candidates requiring UK student visas by working closely with the UK Visa Office team 

• Process scholarship applications and provide recommendations to the Scholarships team (Merit Scholarships)

• Ensuring all London starters submit final documents (diplomas and English certificates) when starting their programme at enrolment

Liaising and Communications

• Communicate with prospects and applicants regarding admissions processes, policies and entry criteria 

• Liaise with candidates, faculty and professional services colleagues to coordinate interviews

• Work with admissions counterparts in different business units to manage the interview rubric, interviewer availability questionnaire, feedback forms, etc. 

• Coordinate interview sessions effectively and ensure that admissions results are inputted to online systems and admissions files

• Assist with the onboarding of new interviewers, including faculty, alumni and professional services staff

• Attend monthly video conferences with the Global Marketing, Recruitment and Admissions team across all recruiting campuses to share updates and discuss initiatives

Marketing and Recruitment Functions

• Organise campus tours for prospects and future students, utilising Student Ambassadors, when requested

• Assist with logistics and operations of group information sessions, Open Days, Induction Days, and other recruitment fairs/events, etc.

• Support Marketing and Recruitment team members, when required, during peak periods, with occasional outreach activities (ex. attending fairs, visiting high schools) around the UK and possibly abroad

• Implement admissions strategies, including developing the communications plan and implementing clear, concise and effective campaigns with the support of the Senior Manager of Marketing, Recruitment and Admissions

• Facilitate webinars throughout the admissions cycle to support recruitment, conversion and retention of Bachelor in Management (BSc) applicants

• Support other thematic webinars on an ad-hoc basis with Recruitment and Marketing colleagues

• Support the planning and delivery of the Annual Scholarship Contest, Parents and Guardian Meeting, and Open Days (virtual and on-campus)

• Support in the recruitment, onboarding and management of Student Ambassadors for marketing, recruitment and admissions events and tasks

Reporting and Benchmarking

• Collect admissions statistics throughout the admissions cycle using admissions software and other appropriate sources

• Report to senior admissions members (Senior Manager, Academic Director, Director of Studies) on admissions-related matters, and provide recommendations to improve the process

• Ensure that statistical data/reports on applicants, school systems, demographics, etc. are produced on time

• Contribute to the annual strategy session and annual intake review with support from the Senior Manager of Marketing, Recruitment and Admissions

• Maintain weekly statistics and regular reporting as requested for the Senior Manager of Marketing, Recruitment and Admissions

• Maintain accurate and timely records of interviewer timesheets and other admissions-related expenses that contribute to the overall programme budget

• Conduct and gather survey data post-admissions and post-events and present findings to colleagues for continued improvement to the student application journey

• Assist with reports and data extraction across teams and departments as needed

• Exercise a high level of caution and sensitivity when handling data in accordance with the Data Protection Act, as outlined in the School guidelines

ESCP Business School is committed to providing an inclusive environment and recruiting the most suitable candidate for each opportunity, regardless of their age, gender, race, disability, religion or belief, sexual orientation, gender reassignment, marital status, pregnancy or maternity status.

Skills & Experience

• Organisational and time management skills

• Right to work in the UK (essential)

• IT skills (experience in university application systems, student records software, Microsoft Excel, and Google Drive a plus)

• Proactive engagement and judgement

• High level of accuracy and attention to detail

• Ability to work independently and as part of a team, with minimal supervision

• Ability to build trust through active listening and good understanding of potential barriers and concerns

• Excellent presentation skills and confident speaker with the ability to adapt to a large or small scale audience online/offline

• Professionalism and good presentation in a corporate environment 

• Strong project management skills and the ability to analyse and interpret data

• Student-centred, advisor-oriented approach with the ability to perform multiple tasks effectively and efficiently 

• Impeccable customer service orientation

• Good interpersonal and communication skills with the ability to communicate well at all levels and build effective relationships

• Ability to work confidently and respectfully with senior directors, faculty members, colleagues, administrators, stakeholders, alumni, and external constituents

• Valid driver’s licence in good standing is a plus

• Willingness to travel occasionally (within the UK/Europe)

• Educated to degree level or equivalent

• Must possess fluency and proficiency in spoken and written English

• Fluency in French (desired but not required)

• Fluency in a foreign language is a plus (but not required)

• Minimum 3-5 years of administrative/office management experience in higher education admissions (admissions, registrar or financial aid) preferred

• Knowledge of the student recruitment and admissions process, particularly in UK A-levels, American school system, French Baccalaureate, and International Baccalaureate

• Previous experience working with UCAS and/or The Common App a plus

• Experience in an admission, student recruitment or sales-oriented role in a client-focused service environment 

• Professional experience and knowledge in the higher education sector, especially in the UK and US markets is a plus

• Experience working as part of an international team is a plus

• Previous experience in Higher Education or/and in University is a plus

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