Hotel Booking Agent F/H

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Update on 24/07/2026

  • Contract type:  Temporary contract - 12 months

  • Work time:  Full time

  • Location Shinjuku City

  • Salary 250000 JPY (¥) - 330000 JPY (¥) / month

L'entreprise

Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan.

Our mission is to become the leading brand for all Europeans who love Japan and want to travel there.

 

We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, car rental, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/.

 

And discover our promotional video!

 

In 2022, Japan Experience managers launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/).

 

In 2024, A new Japan Experience office opened in Milan, Italy, to better address the Italian market.

 

In March 2025, Japan Experience acquired FTC, top-leading group tours' DMC in Japan.

 

In December 2025, Japan Experience joined Marietton Group (Havas, Selectour, Austral Lagons, Akilanga, Vista, SPVA, Time Tours), the first leading French company for worldwide travel.

 

2026? Let's write it together...!

Japan Experience

We are looking for a hotel booking agent, with the following responsibilities:

 

As a hotel booking agent, your tasks will be as follows, mainly on group tours:

  • Handle hotel, inns, and private lodging reservations, including cancellations, and changes, as requested by sales teams.
  • Check regularly the accuracy of all accommodation reservations.
  • Ensure that purchase prices are in line with budgeted targets
  • Manage daily, weekly and monthly reports from our booking systems.
  • Strive to improve our internal reservation processes and collaborate with other colleagues including sales teams.
  • Actively contribute to strengthening relationships with suppliers.

 

These assignments are subject to change according to the company's needs and are carried out under the responsibility of the Hotels and Cotations Manager.

 

Recrutement: Hotel Booking Agent F/H chez Japan Experience à Shinjuku City

Profil recherché

  • You are proficient in different systems for arranging hotel reservations

  • You demonstrate a great attitude during issues solving

  • You are proactively searching for our partners offers and opportunities

  • You have a good experience with office software and using Mac

  • Experience in hotels and/or with short-term rental platforms, hospitality operations, or traditional Japanese properties is a strong advantage.
  • Professional proficiency in English and Japanese (Native or JLPT N1-N2) is required; French language skills are a plus.
  • You are a resident of Japan with a valid work permit.

For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:

  • fixed part of 250.000 - 330.000 yens (depending on experience)

  • variable part linked to the achievement of your OKR (Objective Key Results)

You'll be reimbursed for transportation costs (up to ¥15,000/month), and a health insurance plan.

 

We offer a contract, with a renewable trial period.

You will work 5 days a week for 40 hours from Monday to Friday.

Home office is authorized up to 2 days a week, once the training period is over.

 

Position is based in Tokyo, in our office in Kagurazaka, where 35 other Japan Experience team members work.

 

The position is opened from 2026, September 1st.

Réf: 0d6b79e3-e5ed-4eee-801c-3f2f78e9fa89

Apply

Hotel Booking Agent F/H

Temporary contract - 12 months
Full time
Shinjuku City
250000 JPY (¥) - 330000 JPY (¥) / month

As part of your application on the career site of Japan Experience, the information you provide is processed for the review of your profile, on the basis of pre-contractual measures and the legitimate interest of the company in building a CV database.

Some data may be automatically analysed (parsing and pre-screening) via an Artificial Intelligence system. No decision is made solely by AI, as every application is reviewed by a recruiter.

Regarding the use of AI:

- Your data is not retained by our AI solution.

- It is not used to train an AI model.

- Processing is carried out exclusively on servers located within the European Union.

- No transfer outside the EU is carried out.

Regarding your data:

Unless otherwise requested, your data is retained for a maximum of 2 years.

In accordance with our internal security policies (PSSI) and current best practices, robust technical and organisational measures are implemented to protect the access and integrity of your information: secure access, rights management, encryption, security protocols, access monitoring, employee awareness, etc.

Regarding your rights:

In accordance with the GDPR, you have the right to access, rectify, object to and delete your data. You may exercise these rights by contacting dpo@septeo.com.

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