Product Team Assistant F/H

About Japan Experience

Founded in 1981, Japan Experience is the leading European tour operator exclusively dedicated to Japan.

With an on-the-ground team and over 40 years of expertise, we design immersive travel experiences with deep local engagement. Thanks to our strong local presence and network, we provide reliable support and an authentic experience of Japan.

More info on our company and products, on our 5 languages website: https://www.japan-experience.com/

Your position:

Reporting to the Team Manager, you will be in charge of the following missions:

• Selection of new products for the brand (tours, houses, hotels, transportation, activities...). Pricing and accurate description.
• Selection of media, implementation of SEO recommendations
• Product registration on the Japan Experience website, in 5 languages, or on partner websites
• Creation + update of product databases
• Participation in supplier meetings and negotiations, in Japanese / English
• Creation of internal training materials
• Competition benchmark

Who you are:

• Passionate about Japanese culture, history, and traditions

• Currently living in Japan (or about to move to), with a valid visa (working holiday ok)

• Reliable, organized, and able to handle unexpected situations with calm

• Experience in a related tourism field is an asset

• Fluent in English (C1) and proficient in Japanese (N3 minimum)

• Proficiency in another language (French, German, Italian, or Spanish) is a plus

• Good command of computer tools (Word, Excel, Power Point, Canva) on a Mac.

• You can work between 25h to 40h a week, even occasinally on weekends

What we offer:

• Arubaito (アルバイト) contract, can lead to contract employee 契約社員 or even permanent contract 正社員 (with working visa sponsorship if needed) after a 6-12 month-probation period.

• A bilingual highly motivated international team of 30 people based in Tokyo (Ikebukuro)

• A customer-focused team in Paris and four other major European cities.

• Home office: 2 days / week after one month start
• Position available as soon as possible, for 3 to 6 months, with extension possibility

Our hiring process:

• One first 30min googlemeet interview with one product team member

• If successful, 2X45min interviews in a row, preferably face to face, with one product member and product director

Réf: f66d5ec0-c66e-4bc8-acbf-9ff66d2f5b19