Hotel Booking Agent F/H

L'entreprise

Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan. Our mission is to become the leading brand for all those who love Japan and want to travel there.

We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/

Japan Experience also acquired FTC, which organizes group tours in Japan, in March 2025, and launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/), in 2022.

Description du poste

We are looking for a hotel booking agent, with the following responsibilities:

As a hotel booking agent, your tasks will be as follows:

• Handle hotel, inns, and private lodging reservations, including cancellations, and changes, as requested by sales teams.
• Check regularly the accuracy of all accommodation reservations.
• Ensure that purchase prices are in line with budgeted targets
• Manage daily, weekly and monthly reports from our booking systems.
• Strive to improve our internal reservation processes and collaborate with other colleagues including sales teams.
• Actively contribute to strengthening relationships with suppliers.

These assignments are subject to change according to the company's needs and are carried out under the responsibility of the Hotels and Cotations Manager.

Profil recherché

• You are a resident of Japan with a valid work permit

• You are perfectly fluent in Japanese and english

• You are in the travel industry handling reservations for at least 3 years.

• You are proficient in different systems for arranging hotel reservations

• You demonstrate a great attitude during issues solving

• You are proactively searching for our partners offers and opportunities

• You have a good experience with office software

For all these missions a gross monthly remuneration is proposed comprising the following 2 elements:

• fixed part of 300.000 - 400.000 yens (depending on experience)

• variable part linked to the achievement of your OKR (Objective Key Results)

You'll be reimbursed for transportation costs (up to ¥15,000/month), a meal allowance of ¥750 per day and a health insurance plan.

We offer a permanent contract, with a 3-month trial period, renewable for 2 months.

You will work 5 days a week for 40 hours from Monday to Friday. Home office is authorized up to 2 days a week, once the training period is over.

You will be based at the company's offices in Tokyo.

Réf: 0d6b79e3-e5ed-4eee-801c-3f2f78e9fa89